Frequently Asked Questions

"Why PTN? Pro Travel Network Australia will exceed $3 million in sales by year-end 2010. As the industry has evolved, so has Pro Travel Network. Today, Pro Travel Network proudly serves a broad base of diverse business models and travel companies that include Internet-based marketers, single-location boutique/luxury agencies, multilocation and market-dominant companies, and national travel powerhouses.

I'm often asked why Pro Travel Network continues to attract some of the travel industry's most successful and prominent retailers. As I see it, here are the top 10 reasons."

-Paul Henderson, CEO Pro Travel Network


1. PTN, Inc. is a Public Company.

Pro Travel Network is a publicly traded corporation. Financials of the corporation are available to investors and partners in a very transparent way. The board of directors and corporate officers of PTN are a very talented group of executives with years of expertise guiding a diverse group of companies.

2. PTN's Brand Strategy.

Client relationships are the heart and soul of a travel retailer's business. Pro Travel Network's marketing philosophy has been consistent and it is to build the brand of the ITA's and RTA's that rely on us, not that of the network.

3. Technology Content-rich, Relevant and Flexible.

In addition to comprehensive Web content for cruises, land vacations, hotels and destinations (available to members in multiple formats), Pro Travel Network provides turnkey E-mail marketing programs, as well as a full spectrum of online marketing tools designed to assist members in their efforts to better communicate with their clients.

4. Delivering the right vacation offer to the right client at the right time.

This year, Pro Travel Network will create, personalize, and distribute millions of pieces of direct mail, fax messages and e-mail messages on behalf of the organization at large. Pro Travel Network develops criteria for each mailing and selects the best client targets for all mailings. Our members report that their results have greatly improved over the past year as a result of the enhanced customer relationship management (CRM) system.

5. Unique privileges at hotels and resorts worldwide.

Pro Travel Network's Destination Club program has grown tremendously this last year, providing guests with exclusive value-added amenities, VIP services, special rates and contacts on select properties worldwide. In addition, Pro Travel Network has enhanced its proprietary hotel booking engine, making more inventory accessible in one, easy to use space.

6. Special services on the ground when booking international itineraries.

The Mentors of Pro Travel Network's ITA and RTA programs are another key resource. These travel specialists know how to create unique shore excursions, customize itineraries, arrange special services using our advanced network systems and are able to provide our newest members with unmatched capabilities and expertise as they develop their own careers.

7. An effective cruise and vacation selling system.

Pro Travel Network's exclusive online portal network serve up the sailing dates of every vessel on all major cruise lines, and is available to it's travel consultants as well as consumers at the touch of a button. This proprietary system includes over 1,000 sailings that feature exclusive benefits, in addition to all the promotions from our cruise partners on every date. Pro Travel Network's exclusive portfolio of customer privileges might include complimentary car and driver service, prepaid gratuities, shipboard credits, confirmed upgrades, hosted sailings and shore events, at no cost to the ITA or RTA.

8. Training and more training!

Pro Travel Network offers an in-depth sales, product, destination and technology training program, backed by a state-of-the-art, members-only Intranet. Training sessions are held in a variety of regional venues throughout the year, supported by online training. Most importantly, Mentors are made available to you as you need them on a day-to-day basis.

9. A team of seasoned professionals supporting the network.

With offices in the US, Canada, and Australia, Pro Travel Network provides effective support and service that's timely, caring and responsive. Whether it's resolving a booking problem or assisting an owner on how to best exploit Pro Travel Network's online tools to create a winning strategy, Pro Travel Network delivers.

10. A comprehensive portfolio of quality travel partners.

Over the years, we have built an unmatched portfolio of travel industry partners who are committed to our success and believe in our network. This includes leading cruise lines, tour operators, hotels and resorts, airlines, destination specialists, car rental firms, special services and insurance providers, among many categories.


Do I need Prior Experience in the travel industry?

Absolutely Not! Pro Travel Network is willing to train brand new agents from the ground up. We have an entire staff of well trained mentors that are willing to give you hands on training. We will work with you every step of the way to help you accomplish goals as an ITA or RTA. We have a comprehensive portfolio of preferred suppliers offering competitive commissions, enhanced marketing, sales support, year-end overrides, and profit sharing so you don’t have to. We also host international training events throughout the year which focus on technology, product and destination knowledge, as well as preferred supplier sales.


What type of marketing will Pro Travel Network help me with?

First off, we do weekly electronic marketing campaigns through our permission-based system aimed at segments of our database. As an agent, you will have access to identical software which will allow you to market to specific demographics in your client base. The CRM (Client Relations Manager) we provide for you will allow you setup entire marketing campaigns based on current promotions with a few clicks of the mouse. We understand the importance of marketing your business, and will help you every step of the way.


Why does Pro Travel Network want me on their team?

By expanding its network of ITAs and RTAs, Pro Travel Network enhances it's market position within the industry. The goal of Pro Travel network as a company is to grow it's leisure travel sales, sell preferred supplier products, lower operating costs and increase profitability through technology, training and marketing programs. We believe that every new ITA or RTA has something to offer the company and we welcome the diversity.


Who are the people that make up your Board of Directors & team of Corporate Officers

Paul Henderson- Chairman of the Board of Directors

Mr. Henderson has been President, Chief Executive Officer and a Director of Pro Travel Network, Inc. since its inception in October 2003, and he is its Founder. Prior to founding Pro Travel Network. Mr. Henderson has over 20 years experience in sales, sales management, and sales training. Mr. Henderson attended college at the University of California, Los Angeles.

Ray Lopez- Chief Operating Officer and Vice President

Mr. Ray Lopez brings over 16 years of sales management and finance experience to his role as Chief Operating Officer and Vice President of Pro Travel Network. As a seasoned and highly experienced sales manager, he has helped strengthen the corporate foundation to withstand the future growth of Pro Travel Network. Prior to accepting the position of Chief Operating Officer, he was the Area Manager for Countrywide Specialty Lending Group. Prior to that, he was the General Sales Manager of Fresno Dodge, the largest selling Dodge dealer in Central California.


I want a new career. How do I get in touch with Pro Travel Network?

Australia

52 Florence Street
Mentone VIC 3194
Australia

Monday - Friday, 9AM To 5PM Australian Eastern Standard Time

Phone: +61 3 9584 4000
FAX: +61 3 9585 0051
Online: www.protravelnetwork.com.au